Terms of Service

1. The service

Ondarlin ("we", "us") provides AI video generation through the Ondarlin website and API (the "Service"). By using the Service you agree to these terms; if you use it for an organization, you confirm you may accept them on its behalf.

2. Accounts and organizations

You must be at least 18 and sign in with your email address. Keep your account information accurate; you are responsible for all activity under your account.

Credits and works are shared within an organization. Its owners and admins invite members, assign roles and manage API keys.

API keys are credentials: keep them secret and use them only on servers; revoke a key at once if it leaks. Usage through a leaked key is charged to the organization.

3. Credits, prices and payment

The Service is prepaid: 1 credit = US$0.01, paid through Stripe. Prices are per second of generated video, as shown on the pricing page and before you submit.

Credits are reserved when a job is submitted, charged when it succeeds, and refunded in full if it fails, is cancelled or times out.

Except where the law requires otherwise or as described in section 9, purchased credits are not refundable or redeemable for cash. Price changes do not affect jobs already submitted.

First top-up bonus: an organization's first successful purchase earns bonus credits as shown on the pricing page, once per organization. Bonus credits generate videos like purchased ones but cannot be refunded, transferred or exchanged for cash, and are withdrawn if the payment they came with is refunded or reversed. We may change or end the offer; bonus credits already granted are not affected.

Jobs made with test keys (starting h3k_test_) are free, return a sample video and are for development only.

4. Acceptable use

You must not use the Service to create, upload or distribute, or to do, any of the following:

• content that breaks applicable law;
• sexual or sexualized content involving minors;
• intimate, sexual or defamatory content about real people without their consent;
• impersonating real people, or content meant to mislead (fake news, fraud, fabricated evidence);
• content that infringes copyright, trademarks, likeness or privacy;
• harassment, hate, or content promoting violence or terrorism;
• attacking, disrupting or circumventing the Service's security or limits, or abusive automation.

We may refuse requests, remove content and suspend or close accounts that break these rules.

5. Your content and results

You are responsible for the prompts, images and LoRA files you submit and confirm you have the right to use them.

To the extent the law allows, the videos you generate are yours to use; we claim no ownership. You give us the licence needed to store, process and transmit your content to provide the Service. We do not train models on your content.

AI results can be inaccurate or resemble others' results. Whether and how to use them is your decision; label AI-generated content where local law requires it.

6. Uploaded LoRAs

By uploading a LoRA you confirm you may use it and will not use it to impersonate real people. We may take down LoRAs that break these terms and tell you why.

7. Availability

The Service is provided "as is". Jobs may queue, and the Service may be interrupted for maintenance or faults. We work to keep it reliable but do not guarantee it is uninterrupted or error-free, and we may change or discontinue features.

8. Liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim.

9. Termination

You may stop using the Service at any time and ask by email to close your account. If you break these terms we may suspend or close your account without refunding remaining credits. If we permanently shut down the Service, we will refund unused purchased credits (not bonus credits).

10. Changes and contact

We may update these terms; significant changes are announced on the website in advance, and continuing to use the Service after they take effect means you accept them.

If a dispute arises, we will first try to resolve it with you in good faith. Nothing in these terms limits rights you have under the law where you live that cannot be waived by agreement. Questions: support@ondarlin.com.